如何重新启动 PowerSchool 服务

发布于: 18 November, 2021
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Method 1 - PowerSchool

Customers can restart the PowerSchool Services within the PowerSchool /admin portal.

  1. Log in to PowerSchool.
  2. Navigate to: Start Page > System > System Settings > Reset Server.
  3. Select the services that should be restarted immediately:
    • Select the Restart the OLTP tomcat service (includes PowerSchool) checkbox to restart PowerSchool and PowerTeacher. Otherwise, deselect the checkbox.
    • Select the Restart the OLAP tomcat service (includes ReportWorks) checkbox to restart ReportWorks. Otherwise, deselect the checkbox.
  4. Click Restart selected services now.

Note: Based on the selected option, the system will go down momentarily until the service has been restarted.

Method 2 - PowerSchool Installer

Services can also be restarted and stopped within the PowerSchool Installer on the application server:

  1. On the PowerSchool server, navigate to X:\Program Files\PowerSchool\.
  2. Double-click PowerSchool Installer.html.  The PowerSchool Installer launches, and the Configure Server page appears.
  3. Under Service Management, click one of the following options:
    • Restart PowerSchool/PowerTeacher Services
    • Restart ReportWorks Services
  4. After making a selection, the Confirmation page appears.
  5. Click Confirm to proceed with the restart.
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